Hotel Switchboard and Solutions
With many hotel switchboard projects completed as Ceyhan Communication Systems, and 20 years of telephone switchboard authorized technical service and sales experience, it allows you to use the most ideal and most economical telephone exchange system for your hotel. Our company, which has adopted long-term solutions as a principle instead of daily solutions. Friendly and professional Its technical team is always ready for your questions. While using the Hotel Telephone Exchange, you can increase the quality of service, save money, and benefit from the advantages of technology. You can use a professional voice response system. You can receive an automatic message at any time on a 24/7 basis. You can provide direct access. You can leave voice messages to the subscribers you want, and you can provide a strong professional stance to the callers.
VIRTUAL SWITCHBOARD SOLUTIONS
Economic, Professional and Safe Communication
With the Virtual Switchboard, you communicate with all your branches through a single switchboard, not separately. Your branches can communicate freely and unlimitedly among themselves.
With Virtual Switchboard, no matter where your office or your employees are, just having an internet connection is enough for it to work.
With the Virtual Switchboard, you do not need to pay for the structure that will be required in the future. You can easily enlarge your switchboard system.
When moving your office, you can easily move your switchboard, all you need to do is to have an internet connection in your new office. Your calls can work with forwarding so that you don't have any problems while your migrations are in progress.
You can get rid of fixed fees by transferring your line to Virtual Switchboard operator. You can use your line freely without paying a fixed line fee.
With the Virtual Switchboard corporate voice service, you can reduce your call costs by up to 80% and have quality service at more economical prices.
All the Features You Want
Virtual Switchboard provides convenience for you to set up and manage your own telephone infrastructure.
Interactive Voice Responce(IVR)
You can greet your callers with a professional welcome announcement and ensure that they reach the person and department they want easily. You can benefit from our virtual switchboard feature for your database-integrated special solutions.
Call Audio Recording
With the Virtual Switchboard, you can record all voice calls in your switchboard, download and listen to it instantly for analysis in case of customer complaints.
Detailed Reporting Feature
With the Virtual Switchboard, you can receive detailed reports of all incoming and outgoing calls to your exchange, and interpret these reports at the level of the call center. With this reporting module, you can carefully evaluate each call and increase your sales.
You can send integrated sms with your switchboard system. You can send automatic sms to callers, send sms for missed calls, send sms to your customers with the information you want.
You can integrate Virtual Switchboard with your CRM or software you have used. You can see incoming calls and initiate calls through your software.
Missed Call Notification
Your customers who cannot reach you by calling you in the Virtual Switchboard are immediately sent to you by e-mail. Missed call notifications specific to each department such as sales, technical, accounting can be made separately.