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  • Email: info@fonetsan.com.tr
  • Office Hours: 09:00 - 18:00

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Call Based on-Site Services

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Call Center Support Services 

Any request is handled first over the phone. The technical team examines the issue technically and the solutions for the problem are shared with our customers. The call is ended when the problem is resolved. If the problem cannot be fixed over the phone, our customers are directed to our other support services.

Technical Service

Technical service is the ideal solution for hardware failures that cannot be resolved over the phone, upgrades or software interventions that our customers do not want to do themselves, but wish to be done under the supervision of expert personnel.

 

Some of the services provided in our technical service can be listed as follows:

Repair of hardware malfunctions,

Hardware additions, ie upgrades,

Installing and configuring software,

General maintenance.

Pick Up - Repair - Deliver Service

For our customers who do not want to bring their product to our nearest Technical Service or who do not have time, we have a "Pick - Repair -Deliver" service. If desired, for a fee, your product will be picked up from your place and brought to the technical service by the technical experts. After repairing, your product will be delivered as soon as possible.

 

On-site Support Service

If requested, on-site support is provided. Our technical team who know the needs of the customer determine the needed procedures and parts, and direct On-Site Support Specialists to the customer.

On-Site Support Specialists provide on-site service to customers and perform the requested service. These are some examples:

Repair of hardware malfunctions,

 Hardware additions, ie upgrades,

 Installing and configuring software,

 Installation services.

Fonetsan

FONETSAN
Technology Consulting Project Company

FONETSAN Information Technologies and Engineering Inc. aspect; We have become one of the few technology solutions companies of Izmir together with you, our esteemed business partners, on this path we started in 2000. In this process; We have signed many valuable projects. We are proud to serve you by taking part in projects that lead to results with strong brands, including Turkey's leading projects. In order to be able to provide you with more comprehensive and professional services, FONETSAN A.Ş. We continue on our way.

 

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Our Working Hours

Monday - Friday
09:00 - 18:00
Saturday
09:00 - 14:00
Sunday
Closed